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This textbook is the one I kept after the course ended for reference.

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Language: English. Number of Pages: 176. Publication Date: 2021-02-11.

Getting Past No: Negotiating in Difficult Situations

You’ll learn how to You don’t have to get mad or get even. Instead, you can get what you want! “Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”.

Getting Past No, William It

This textbook titled “Getting Past No” by William Ury is an essential read for anyone looking to improve their communication and negotiation skills. With a focus on difficult situations, the book provides valuable insights into how to negotiate effectively and achieve successful outcomes. Published by Random House Publishing Group in 1993, this revised trade paperback edition is 208 pages long and written in English. The book covers various subject areas including Self-Help, Business & Economics, and Language Arts & Disciplines. It is a must-have for individuals looking to enhance their personal growth and success.